Effective Date: 3/23/2023

At Virtuous Life, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase our products, or use our services.

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1. Information We Collect

1.1. Information You Provide to Us

We collect personal information when you:

• Create an account on our website.

• Place an order or request a service.

• Subscribe to our newsletters or marketing materials.

• Contact us for support or inquiries.

This information may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through third-party payment providers)

• Order history

1.2. Information We Collect Automatically

When you visit our website, we may collect information automatically, such as:

• IP address

• Browser type and version

• Device type (mobile, desktop, etc.)

• Pages visited and time spent on our site

• Cookies and similar technologies (see Cookies and Tracking Technologies below)

1.3. Information from Third Parties

We may receive information from third-party services, such as social media platforms, payment providers, or marketing partners, in compliance with their privacy policies.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer service and respond to inquiries.

• Personalize your shopping experience and recommend products.

• Send transactional and promotional communications.

• Improve our website and services through analytics.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We value your privacy and do not sell your personal information. However, we may share your data with trusted third parties, such as:

• Service Providers: Shipping companies, payment processors, and customer support tools.

• Analytics Tools: Platforms like Google Analytics to improve our website.

• Legal Obligations: When required by law or to protect our rights.

All third parties are required to handle your data securely and use it only for the purposes outlined in this policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your website experience.

• Track and analyze user behavior for marketing purposes.

• Remember your preferences and login details.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

5. How We Protect Your Information

We use industry-standard security measures, including:

• Secure Sockets Layer (SSL) encryption for online transactions.

• Restricted access to personal data within our organization.

• Regular monitoring of our systems to detect and prevent unauthorized access.

6. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.

• Correct Your Data: Update or correct inaccuracies in your data.

• Delete Your Data: Request that we delete your personal information, subject to legal obligations.

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the link at the bottom of our emails.

To exercise these rights, contact us at [Insert Email Address].

7. International Users

If you access our website outside of Kenya, please note that your information may be transferred and processed in countries with different data protection laws. By using our services, you consent to such transfers.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will promptly delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Virtuous Life
Imaara Daima
Email: info@virtuouslives.com
Phone: 0115388641

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